Warranty Compliance System
How do you track your warranties, log maintenance, and ensure that we are standing by our product but not throwing away money by honoring warranties that either didn’t exist or haven’t been upheld by the customer? An interesting dilemma with a fantastic solution. The Warranty Compliance System not only brought together multiple systems to ensure that everything about a compressor can be found in one easy to use tool, but created new opportunities to engage with customers and enhance the brand of this industry leader. The Warranty Compliance system gives Quincy a tool to track warranty registrations, system installations, and service maintenance, all while providing notifications and reminders to ensure the warranty is kept in compliance and the system is operating at maximum efficiency. This new system has streamlined the warranty process, increased savings, and raised the level of interaction between the company and customers after the sale.